Travelers with Disabilities
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New York City is committed to ensuring accessibility for visitors with special needs. Click here for more information about services around the City.
MTA New York City Transit buses are equipped with lifts so that wheelchair users can travel anywhere in the City. Individual door-to-door paratransit service is available for people who are unable to use public bus or subway service. Many subway stations have elevators, ramps, visual display signs, accessible public telephones and tactile and audio features on vending machines.
Passengers with disabilities pay reduced fares on most trips. Please note that not every subway station is accessible to persons with disabilities.
Many theatrical productions and musical performances offer discounts for people with physical disabilities, with tickets available through individual theater box offices or through Telecharge. Many theaters have infrared listening devices available to the hearing impaired. The Hands On Organization arranges sign language interpreting for many cultural events, including museum exhibitions, theater productions and film screenings. Theatre Development Fund Accessibility Programs offers open-caption and sign-interpreted performances for many Broadway and Off-Broadway productions, and also arranges wheelchair access. Hospital Audiences, Inc., provides an audio description service for blind theatergoers so that they can get a picture of the action taking place on stage. Museums are accessible, with innovative improvements constantly in development. For outdoor lovers, the New York City Department of Parks & Recreation provides special seating and parking access to many events in parks citywide. It also runs a network of recreation centers with pools and gyms in all five boroughs.
Sprint New York Relay Service
711 or 800-421-1220; TTY: 800-662-1220
Big Apple Greeter
212-669-8159 or 212-669-3602; TDD: 212-669-8273
Volunteers introduce visitors to the City. Free neighborhood visits with real New Yorkers with special-interest expertise, including the five boroughs and their hidden gems, foreign languages and accessibility issues.
Bermuda Limousine International
800-223-1383 or 212-647-8400
Chauffeurs are trained to embark and disembark passengers safely and comfortably in AcessAble Vehicles.
Vega Transportation, Co., Inc.
888-507-0500 or 718-507-0500
Luxury wheelchair service offering safe and reliable limousine transportation.
Hands On Sign Interpreted Performances, Inc.
212-740-3087; TTY: 711
Offers sign language interpreting for many theatrical events and a free monthly cultural calendar of accessible events, including museum exhibitions, theater productions and film screenings.
Hospital Audiences, Inc.
212-575-7676 or 212-575-7660; TTY: 212-575-7690
Hospital Audiences, Inc., arranges attendance at New York City theaters, concert halls and other venues, as well as at on-site performances. Visit the Hospital Audiences, Inc., site for the Access for All guide to cultural sites.
MTA – Metropolitan Transit Authority
718-596-8585; TTY: 718-596-8273
Access-A-Ride services: 877-337-2017; TTY: 718-393-4257
Provides information about NYC public transportation. For NYC subway maps in braille, call the MTA at 718-330-3322.
New York City Department of Parks & Recreation
311 or 212-639-9675
New York City Sports Commission
Information on accessible sports leagues, associations and venues.
Wheelchair and scooter rentals seven days a week, 24 hours a day.
Theatre Access Project
212-912-9770 ext. 382; TTY: 212-719-4537
Theatre Development Fund's invitation for people with physical disabilities to enjoy NYC theater. Discount tickets are available for open-captioned and sign-interpreted Broadway and Off-Broadway shows, as well as for those who require special access. For information on free membership, click here or contact firstname.lastname@example.org.
Society for Accessible Travel & Hospitality
Provides extensive educational and resource material to expand travel opportunities not only in New York but also worldwide.
800-432-7250 or 212-239-6200; TTY: 888-889-8587 or 212-239-2820
Sells theater and other performance tickets for people with special needs.